Employee Assistance in Kenya
Confidential, culturally-informed mental health support for your workforce — powered by licensed Kenyan therapists and AI technology.
What is an EAP?
An Employee Assistance Program (EAP) is a confidential workplace benefit that provides employees with access to professional mental health counselling and support. EAPs help employees manage stress, anxiety, depression, relationship difficulties, grief, substance use, and burnout.
In Kenya, EAP adoption is growing as organisations recognise the direct link between employee mental health and productivity, retention, and overall business performance. Research shows that for every KES 1 invested in employee mental health programmes, companies see a return of KES 4 through reduced absenteeism and increased productivity.
Workplace challenges Kenyan teams face
High stress and burnout
Kenyan employees report rising workplace stress — long commutes, financial pressures, and demanding cultures all contribute.
Stigma around mental health
Many employees hesitate to seek help due to cultural stigma. A confidential EAP removes that barrier with private access to support.
Limited access to therapists
With few licensed therapists relative to population, an EAP provides a structured pathway for employees to access professional help.
Impact on productivity
Untreated mental health conditions cost Kenyan businesses through absenteeism, presenteeism, and turnover.
From sign-up to sustained support
- 01
Company onboarding
Your organisation signs up and invites employees through a secure company portal. Employees receive confidential access to the platform without their employer knowing who uses the service.
- 02
Therapist matching
Employees complete a short intake questionnaire and are matched with licensed Kenyan therapists using our AI-powered algorithm — considering therapy preferences, cultural background, language, and specific concerns.
- 03
Confidential sessions
Employees book and attend secure encrypted video therapy sessions with their matched therapist. Session content is never shared with the employer.
- 04
AI wellness support
Between sessions, employees can use Nuru, our AI wellness assistant, for guided emotional support, breathing exercises, journaling prompts, and daily check-ins.
- 05
Employer dashboard
Employers access an anonymised, aggregated wellbeing dashboard showing workforce trends, utilisation rates, and programme impact. No individual data is ever shared.
Everything your team needs to thrive
- Licensed, verified Kenyan therapists with specialisations in anxiety, depression, stress, trauma, relationships, and workplace issues
- AI-powered therapist matching for fast, accurate pairing
- Secure, encrypted video therapy sessions
- Nuru AI wellness assistant for daily between-session support
- Anonymised workforce wellbeing dashboards for employers
- Dedicated company therapist networks
- Flexible session billing and reporting
- Culturally sensitive approach designed for the Kenyan context
- Compliant with the Kenya Data Protection Act, 2019
Tiers that scale with your team
Up to 50 employees
From KES 490
per employee / month
51 – 200 employees
From KES 1,000
per employee / month
200+ employees
Custom
with dedicated account management
Across every sector
- Financial services and banking
- Technology and startups
- Manufacturing and industry
- Healthcare
- Education and universities
- Non-governmental organisations (NGOs)
- Government and public sector
- Hospitality and tourism
- Telecommunications
Built around confidentiality
- Individual therapy session content is never shared with employers
- Employers only see anonymised, aggregated wellbeing data
- Data is encrypted in transit and at rest
- Complies with the Kenya Data Protection Act, 2019
Get a custom EAP proposal for your team
Tell us about your organisation and we'll walk you through pricing, onboarding, and what success looks like for your team.